Rc Planet Customer Care Reviews and Complaints
RC Planet - No Customer Appreciation
I have ordered through RC Planet for a couple of years now. Each items purchased usually lead to future purchases (even after emailing about incorrect advertising on a product ordered).
As a long time customer I would have liked to see some kind of incentive for those who have been LOYAL customers before the Rewards Program. In one month this year, just shy of the start of the program I spent $740, almost 800 points worth. The manager said there is nothing they could do for me. There are no coupons she would give me and when I continued to question how much they value their customers she said "are we going to argue about this".
No, I will no longer purchase from here and will take my business else where. Very dissatisfied
Product or Service Mentioned: Rc Planet Customer Care.
Reason of review: Poor customer service.